Data Protection and Account Privacy

IQ777 Privacy Policy

Your personal information matters to us. This policy explains, in clear English, how the platform may collect, use, store, and protect information connected with your account, payments, and use of IQ777 services in the Philippines.

Last updated: 1 January 2025
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Estimated reading time: about 8 minutes
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GDPR-aligned privacy principles

How we Protect your information

A quick overview of the main safeguards covered by this privacy policy

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Encrypted data transfers
Information sent through the platform, including personal and payment-related details, is protected in transit with 256-bit SSL encryption. This security measure helps prevent unauthorised parties from viewing data while it is being transmitted.
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No sale of personal information
The platform does not sell your personal information to third parties. Details such as your name, mobile number, and transaction history are handled for legitimate platform, account, security, and service-related purposes rather than commercial resale.
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Protected data storage
Account information is kept using encrypted storage and security controls designed to reduce unauthorised access. Access is limited to authorised personnel who need specific information to perform their assigned duties.
You stay in control
You may ask to review, correct, or request the deletion of personal information held about you, subject to applicable legal, security, and account-record requirements. Requests should contain enough detail for the support team to verify and process them properly.
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Purpose-limited collection
We aim to collect only information reasonably needed to provide platform services, support account management, process transactions, maintain security, meet applicable requirements, and improve the user experience. We do not intentionally request unnecessary personal details.
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Privacy standards informed by GDPR
This policy follows privacy practices informed by GDPR principles, including transparency, limited data use, responsible handling, and respect for user rights. Specific rights and procedures may depend on your location and applicable law.
Last revised: 1 January 2025
1

Introduction

The [IQ777](https://iq777game.asia) website and related mobile services are designed to respect user privacy. In this policy, the website, mobile services, and related features may be referred to as the “platform”. The following sections describe the types of information that may be collected, the reasons for collecting it, how it may be used and stored, and the choices available to users. This information is intended for Philippine adults aged 21 and above. Please review the policy together with the platform’s current terms before using any account, payment, game, or support feature.

By accessing or using the platform, you acknowledge that you have read this privacy policy and understand how information may be handled under its terms. This acknowledgement does not remove any rights available under applicable privacy law. For account privacy, data protection, or security concerns, contact the platform’s support team through the available official support options. Never share your password, payment credentials, one-time codes, or other sensitive account details with anyone. If you are under 21, do not register or use the gaming services. All play should remain within your personal budget and be approached responsibly.

In brief

IQ777 respects your privacy. We collect only the information needed to provide account access, payments, support, security checks, and a safer player experience. We do not sell your personal information and take reasonable steps to protect it.

2

Information we may collect

When you register for or use IQ777, certain information may be provided by you or collected automatically from your device and account activity. The types of information and the reasons for collecting it are outlined below.

Information category Examples Why it may be collected
Identity details Your name, date of birth, and government-issued identification details when required KYC and age verification
Contact details Your mobile number and email address Account administration, verification, and support
Financial details Payment account or bank account information used for deposits and withdrawals Deposits and Withdrawals
Device and connection details IP address, browser type, operating system, and related device information Security checks, fraud prevention, and platform protection
Gaming activity Betting records, game activity, and session times Responsible Gaming
Transaction records Deposits, withdrawals, bonuses, and related account transactions Payment reconciliation, account review, and financial record-keeping

IQ777 does not intentionally keep your full bank card number, PIN, or account password. Payment details are handled through the relevant payment channel, and access to sensitive information is restricted to what is needed for authorised processing and security.

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How we use information

IQ777 uses collected information for clear and legitimate platform purposes. We do not use personal information for unrelated or unauthorised activities. These purposes may include:

  • Creating, verifying, maintaining, and administering your account.
  • Processing deposits, withdrawals, bonuses, and other account transactions.
  • Completing KYC checks and confirming that players meet the applicable age requirement.
  • Detecting and preventing fraud, money laundering, account abuse, and other unlawful activity.
  • Responding to customer support requests and resolving account concerns.
  • Sending promotional messages or bonus updates when you have provided the required consent.
  • Supporting responsible gaming checks and identifying activity that may require attention.
  • Meeting applicable legal, regulatory, and record-keeping obligations.
  • Maintaining the security, performance, and stability of the platform.
Your choices and consent

If you do not want your information used for marketing communications, you may turn off marketing emails in your account settings or contact us directly [email protected]through

4

How long we keep information

IQ777 keeps personal information only for as long as it is needed for the stated purpose or required by law. For more information about the platform, visit IQ777. Our main data-retention principles are:

  • While your account is active, we retain the account, transaction, and related activity records needed to operate the service, protect your account, and meet applicable requirements.
  • After account closure, financial and transaction records are retained for at least five years where this is required by applicable legal or compliance obligations.
  • KYC documents may be retained for up to seven years after account closure when required for identity, compliance, or legal purposes.
  • Marketing information is removed when you withdraw your consent, subject to any information that must be retained for a lawful reason.
  • Cookie data is deleted when your browser session ends or when the relevant cookie reaches its stated expiry period.

We do not keep information longer than necessary beyond applicable legal requirements. Once the retention period ends, the data is securely and permanently deleted or anonymised where appropriate.

5

Who May Receive Your Information

IQ777 does not sell your personal information. Where necessary to operate the service, limited information may be shared with trusted service partners for specific, lawful purposes.

  • Payment service providers: Payment and banking service partners may receive only the information needed to process, verify, and secure deposits or withdrawals through the selected payment channel.
  • Game providers: Licensed game providers may receive the limited information required to deliver games, maintain platform functions, and support secure gameplay.
  • KYC verification providers: Approved identity-verification service providers may review selected documents when this is necessary to confirm your identity or meet compliance requirements.
  • Law-enforcement authorities: Information may be disclosed when required by a valid court order, legal process, or other binding legal obligation.
  • Anti-fraud systems: Our anti-fraud tools may automatically assess transaction and account activity to identify suspicious behaviour, protect users, and help prevent fraud.
Partner obligations

All approved partners are bound by confidentiality and data-protection obligations. They may use shared information only for the agreed service purpose and may not pass it to another party without a lawful basis.

6

Cookie policy

IQ777 uses cookies to support a smoother and safer platform experience. Cookies are small text files stored by your browser when you visit a website.

  • Essential cookies: Essential cookies support login sessions, account security, and core platform functions. If you disable them, some parts of the site may not work properly.
  • Preference and performance cookies: These cookies remember selected preferences, such as your language or display settings, so you do not need to set them again on every visit.
  • Analytics cookies: These cookies help us understand which parts of the platform are used most often. The information is reviewed in an aggregated and anonymous form.
  • Security cookies: These cookies help identify unusual activity, fraudulent behaviour, and automated bot attacks that may threaten the platform or its users.

You can manage or delete cookies through your browser settings. Disabling essential cookies may limit access to certain platform functions. On your first visit, you may be asked to review and provide your cookie consent.

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Your privacy rights

IQ777 follows the GDPR where applicable and respects relevant international privacy requirements. Depending on your location and the law that applies, you may have the following rights:

Right of access: You may request access to the personal information IQ777 holds about you, subject to lawful identity and security checks.
Right to rectification: You may ask us to correct personal information that is inaccurate, incomplete, or no longer up to date.
Right to erasure: You may request the deletion of your personal information in certain circumstances, subject to legal, regulatory, security, and transaction-record requirements.
Right to restrict processing: You may ask us to stop processing your personal information in specific situations, where applicable under the relevant privacy rules.
Data portability: You may request a copy of the personal information we hold about you in a downloadable format, where applicable.
Right to object: You may object to receiving personal information used for direct marketing purposes.

To exercise any of these rights, please contact IQ777 through the official support channel. For general account guidance, visit IQ777. [email protected]We normally aim to respond within 30 days, although the timing may depend on the nature and verification requirements of your request.

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Children’s Privacy

IQ777 is intended for adults aged 21 and above. We do not knowingly collect personal information from minors. Please use the platform only if online gaming is legal for you in your location.

  • Age-related details may be checked during registration or account verification when required.
  • In cases that require further verification, we may request suitable KYC documents in line with account and compliance procedures.
  • If an account is identified as belonging to a minor, access may be closed and the related information handled in accordance with applicable privacy and legal requirements.
  • A parent or legal guardian may contact us to request action regarding a child’s personal information, subject to identity and account verification.
Information for Parents and Guardians

If you believe that your child has used IQ777, please contact our support team immediately. [email protected]Share the relevant details so we can review the matter and take appropriate action as quickly as reasonably possible.

9

Security Measures

IQ777 applies practical security controls to help protect account and personal information. These measures may include the following safeguards:

  • SSL/TLS encryption: Information transferred through the platform is protected using encryption and other appropriate security controls. Specific technical standards may change as the platform’s security measures are updated.
  • Two-factor authentication (2FA): Account sign-ins may include an additional one-time password check where this security feature is enabled.
  • Firewall protection: Firewall controls are used to help identify and block unauthorised access attempts.
  • Regular security reviews: Security checks and system reviews may be carried out to help identify weaknesses and improve the platform’s protection.
  • Data backup: Relevant account information may be backed up across protected systems to support service continuity and data recovery.
  • Access controls: Access to personal information is limited to authorised personnel who need it for approved work purposes.
  • Suspicious activity alerts: We may notify you when our systems detect unusual sign-in activity or an irregular transaction that requires attention.
Your Responsibilities

Choose a strong, unique password, keep your login details private, and never share them with another person. If you notice unusual account activity, contact IQ777 support without delay.

10

Third-Party Links and Services

IQ777 may work with third-party services, such as payment gateways, game providers, and KYC verification services, to support particular platform functions. These providers may maintain their own privacy policies and information-handling practices.

  • Any information submitted directly to a third-party service is handled under that provider’s own privacy policy and terms, so please review them before proceeding.
  • IQ777 is not responsible for privacy practices outside its control. If you have concerns about how a third party handles your information, please contact that provider directly and inform IQ777 support where relevant.
  • Where IQ777 works with service partners, it aims to engage providers that follow appropriate privacy and data-handling practices.
  • Service partners may be required to follow applicable data protection requirements and the privacy terms agreed with IQ777.

For details about how a third party handles personal information, please review that organisation’s own privacy policy through its official website.

11

Policy Updates

IQ777 may revise this Privacy Policy when necessary. If changes are made, the following steps may be used to help keep players informed:

  • For material updates, a notice may be sent to the email address registered on your account, where available.
  • A notice may also be displayed on the platform homepage.
  • The “Last Updated” date at the top of this page will be revised to reflect the latest version.
  • Continuing to access or use the platform after an update means that you acknowledge the revised policy, subject to applicable terms and law.

Please check this page from time to time so you remain aware of the latest information on account privacy and data protection.

12

Contact Us

For questions, concerns, or requests relating to this Privacy Policy, please contact IQ777 through the available official support channels. Our support team can assist with account privacy and data protection concerns for Philippine users.

  • Email: Support contact: Live Chat
  • Live Chat: Select the chat icon in the lower-right corner of the platform to start a conversation with support.
  • Typical response time: within 24 hours, although actual response times may vary depending on the request.
  • Data deletion requests may require up to 30 business days to process, subject to verification and applicable requirements.
Data Protection Contact

For a formal privacy complaint or request, please contact IQ777 through an official support channel and clearly identify the matter as a privacy request. [email protected]Use “Privacy Request” as the subject or opening note where an email contact option is provided. The privacy team will review the request and respond after the necessary checks.

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Play responsibly, Keep your account information protected

IQ777 values the privacy of its players and provides account, payment, game, and support information for Philippine adults aged 21 and above. Visit IQ777 to access the platform, and review this policy before registering or using its services.

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Account Security Guidance Data Protection Information No sale of personal information Live Chat Support
IQ777 Editorial Team
Editorial review

IQ777 Editorial Team

Editorial Team Reviewed by the Philippine Gaming Information and Responsible Play Desk, covering platform access, games, accounts, payments, support and responsible play for adults aged 21 and above.

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